DEPT

London www.deptagency.com

Disciplines

  • Advertising/Creative
  • Branding / design
  • Integrated marketing
  • Social

About

DEPT® is a 50/50 tech and marketing services company, uniquely equipped to unlock tomorrow’s possibilities for today’s most ambitious companies. With a team of 4,000+ AI-native specialists across 30+ locations on 5 continents, DEPT® leads the way in helping companies across Brand & Media, Customer Experience, Commerce Growth, and Technology & Data. Our solutions set the standard for the next era, working with top-tier brands like Google, KFC, Philips, Audi, Twitch, Patagonia, and eBay. DEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.



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Clients

Case Studies

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Case Study

Creative that performs

By DEPT

For over six years, DEPT® has partnered with Meta to create thousands of performance-driven creative assets for Facebook, Instagram, WhatsApp, and Threads. Our work highlights the joy and community these apps bring, focusing on regional relevance and cultural nuances worldwide.

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Case Study

An unconventional media approach to the 2024 Olympics

By DEPT

In the competitive footwear market, Foot Locker aims to boost its presence in Europe. Seeing the 2024 Paris Olympics as a great opportunity, they teamed up with DEPT® to create an omni-channel media strategy to connect with audiences through digital and physical activations.

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Case Study

Enhancing the reliability of a vital resource in Ireland

By DEPT

Uisce Éireann, Ireland's national water utility, ensures secure and sustainable water services for over 1.5 million people. At DEPT®, we're proud to support them by managing their website's infrastructure, content, and UX, ensuring seamless communication with their customers.

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Case Study

Connecting customer experiences for a world leading marketplace

By DEPT

For 17 years, DEPT® has been transforming how eBay connects with customers worldwide. Our partnership has revolutionised digital engagement, combining innovative strategies with cutting-edge AI to create a global impact.

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Case Study

Blending rich tradition with a bold new vision

By DEPT

Jägermeister's iconic liqueur recipe stays the same, but its story evolves. From its origins in Wolfenbüttel as a hunters' toast to a global nightlife icon, we're launching a new digital ecosystem to share this rich tradition of celebration with a new generation.

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Case Study

Giving Irish citizens better access to health services

By DEPT

DEPT® has been helping HSE improve Irish citizens’ digital access to healthcare services as a strategic partner since 2017. Through innovation, accessibility, and a user-focused approach, we’ve helped transform HSE into a digital ecosystem that truly serves the people of Ireland.

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Case Study

Rethinking heritage: a modern revamp for an iconic brand

By DEPT

Ricola is known for its refreshing herbal drops (and iconic commercials featuring the Alphorn). While the brand’s image and products are steeped in Swiss tradition, its digital world needed a modern, future-proof revamp. They invited DEPT®, a fellow certified B Corp, to deliver.

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Case Study

OneBlade, One of a Kind

By DEPT

Philips asked us how they could promote the Philips OneBlade, a revolutionary grooming device. We helped them turn real-life reviews into cinematic storytelling.

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Case Study

Unique showrooms for each collection

By DEPT

Since 2020, DEPT® has created 13 different digital showrooms for new collections for Danish fashion brand, GANNI, and has built and developed the concept behind what we call GANNI SPACE.

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Case Study

A rallying cry to use railways

By DEPT

Trainline enlisted DEPT® to spread the word of its ‘I came by train’ campaign across paid social channels, inspiring people to help fight climate change.

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Case Study

Did somebody say... Katy Perry?

By DEPT

DEPT® was appointed as the lead digital agency to extend Just Eat Takeaway.com's iconic TV commercial into online and social channels, helping to cement ‘Did somebody say…’ as a ubiquitous slogan around the world.

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Case Study

Redefining a 150 year old brand’s digital presence

By DEPT

Much-loved household name, Heinz, turned to SHOPTALK/DEPT® to accelerate the digital expression of its refreshed brand identity.

  • Archived Case Studies

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Case Study

Transforming the Eurovision Village into a 3D Virtual World

By DEPT

Dept has created the first ever virtual, 3D experience for Eurovision Song Contest. The Eurovision Village is a groundbreaking virtual experience; blending the physical and virtual worlds to create an unforgettable experience.

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Case Study

A global digital overhaul for Bugaboo

By DEPT

Bugaboo turned to Dept when it needed a fresh website design, commerce platform migration and implementation of a new content management system...all in just four months.

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Case Study

A Brand Refresh for the World’s Greatest Marathon

By DEPT

London Marathon Events turned to Dept to refresh the London Marathon’s brand identity, and design and build a centralised website solution for its portfolio of mass participation events.

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Case Study

An interactive campaign to discover your fashion DNA

By DEPT

Lyst is one of the most celebrated breakthrough stories in fashion retail. Lyst partnered with a Dept to conceptualise their latest campaign. Fulled by data and award-winning creativity, an interactive quiz encouraging users to ‘Discover your Fashion DNA’ was launched.

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Case Study

Creating a 360 digital customer experience for Canyon

By DEPT

Canyon Bicycles, a pure-play digital brand, recognised that the sales funnel is no longer linear. From chatbots to customer service, social channels to the website, Canyon needed a technical solution to provide a seamless customer journey and turned to Dept to help.

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Case Study

Designing a diverse commerce experience for Ann Summers

By DEPT

Ann Summers operates +100 stores supported by a growing e-commerce business. As its digital estate evolves, the retailer wanted to ensure it fully reflected its brand values. It turned to Dept to redesign its website and onsite customer experience, in line with its brand refresh.

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Case Study

Redefining Royal Ascot’s Digital Brand Positioning

By DEPT

Ascot Racecourse came to Dept with a unique challenge: it had global brand recognition, but its digital presence was far behind where it wanted it to be. Dept redefined Ascot’s digital brand positioning, and reinvented its online customer experience with a fresh website.