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Highsnobiety showcases the city’s culture for London Fashion Week
Partnering with the British Fashion Council and iconic London brands, the experiential campaign increased brand awareness of the media brand.
Krystal Ude, Creative Leader, shares the honest truth of her experience as a Black woman in the advertising industry.
When I look up articles and stories to gather more information on the Black Female experience in Adland, I always arrive at articles from US publications, with articles championing their black female leadership with stories of the challenges they’ve faced and overcome.
However, the same search in the UK delivers no response. So I thought I’d share my story to add to the very limited information that is out there about the lived experience of Black women in advertising. In honesty it is hard over here, you’re looked at with a sense of uneasiness and distrust from your white peers. I feel so alien and foreign to them, which makes them overly cautious every time I open my mouth in case I say the wrong thing or don’t use an English idiom in response to a client's question.
It’s like watching everyone else being offered a sweet, and by the time the bag gets to you, it’s empty but in typical British politeness, you’re told to hold onto the bag for next time. But each time you end up collecting bags of empty words and redundant experiences whilst your white counterparts are on their 5th or 7th sweet at this point.
This analogy sums up my experience. I’ve been working in the industry for five years and feel like a glorified email pusher and meeting room booker at best. I’m not allowed to speak to people directly as they will always go to my white manager for them to repeat exactly what I’ve just said as if they couldn’t possibly believe that what I was saying could be right.
It’s like watching everyone else being offered a sweet, and by the time the bag gets to you, it’s empty.
Krystal Ude, Creative Leader
It’s the fact that two weeks into an account executive role my white colleagues have been flown out to Barcelona for a shoot, getting a keen eye into production so early on in their careers. Meanwhile, I arrive in the office at 8:30am to set up meeting rooms and get asked to collect leaves from outside and pick up cardboard boxes from the street for a shoot.
As a Black woman in account management, I’ve always been given the bottom of the barrel tasks and never offered any help or training, just harsh criticism about how my face doesn’t fit. Going to lunches with the team, and if my food arrives early, being questioned as to why I got served before them. Subtly indicating that as a black woman I was beneath them and should be treated that way by everyone else too.
In nearly six years of my account management career, I’ve never been offered training, I’ve never been offered mentorship or made to feel empowered. I’ve just been let go at every twist and turn. I end up being the casualty of an industry that has been on its knees since Covid. Apart from when I was an intern and an entry- level account executive, where the diversity I brought made me a shiny new toy, garnering all the attention.
In nearly six years of my account management career, I’ve never been offered training, I’ve never been offered mentorship or made to feel empowered.
Krystal Ude, Creative Leader
But once the novelty wore off, the mistrust seeps in and my career in the UK as a black woman has been a stagnant pond where instead of mold, I’ve grown trauma and confidence issues from watching my white peers that arrived after me soar in their careers.
This is the classic result of barriers to entry that impact black lives the most! I got the most attention and help in my career after the George Floyd murder as an attempt of white saviorism. Yet since then I’m still setting up meeting rooms, not being taught and most importantly not being given the grace my white colleagues get, to have a safe space to learn and make mistakes.
The impact of this is severe and now I understand why there are very few black faces in these all-white advertising spaces.
Krystal Ude, Creative Leader, issues a call to action for the industry to do better.
Agencies must publicly report the hiring, retention, and dismissal rates of Black employees, including why Black staff aren’t passing probation. No more silence.
No more sweeping patterns under the rug.
Why?
Data exposes systemic issues and forces accountability.
Companies will have to confront their hiring and retention failures head-on.
Agencies should compare the first 6 months of their most successful hires to those of Black employees who didn’t make it. Then adjust onboarding, mentorship, and access to key projects accordingly. When Black employees don’t progress the responsibility is on agency leadership to explain why.
Why?
This eliminates meaningless excuses such as ‘they weren’t the right fit’ by ensuring all employees are set up for success equally.
It forces teams to remove hidden barriers that Black employees face but others don’t.
Stop making Black hires a one-off. If you’re interviewing 10 white women, you should be interviewing at least 4-5 Black women too.
Why?
This eliminates tokenism and increases actual representation.
It challenges recruiters and hiring managers to actively seek out and nurture Black talent rather than ticking a box.
These three changes cost nothing to implement and force real, measurable shifts. They also prevent companies from using the same tired excuses while ensuring Black hires are truly set up to succeed
Krystal Ude is a North London-born creative thinker with a background in psychology and a deep passion for understanding human behaviour. With six years in the advertising industry, She loves being involved in turning cultural insights into powerful brand connections, an ability she refuses to let discrimination diminish. She has always been a quiet observer, but that doesn’t mean she’s silent. She thrives on storytelling, sparking conversations that challenge the norm, and advocating for Black women within Advertising, an industry that too often overlook them. Ude explains: “I’m not just here to take up space.I’m here to create it for others. Through writing, speaking, and leading discussions, I’m committed to driving real change. My journey has been shaped by resilience, but my next chapter is about impact—one where equal opportunities aren’t a privilege, but a given.”
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