How Avon redefined what it means to be a socially conscious brand
The beauty brand has placed purpose at its heart, transforming its relationships with consumers in the process, explains Avon's CMO, Özlem Çitçi.
Ben Golding on why it's time for a new type of story
I’m so done with the same sustainability stories that crop up again and again, and frankly, I think the general public is too.
It’s been two years since businesses, generally speaking, decided that they had to care about the world we live in rapidly dying and that they feel they need to tell everyone that they care about this. Even if the majority of them are still very much responsible.
It’s time to make work that actually makes people feel something, and makes them care about the world
Ben Golding, Creative Director at Fox + Hare
It seems to me there are three basic narratives that get trotted out time and time again, mostly because they are simple, easily told, and don’t leave any room for the brand to get lost.
Obviously, all of these statements are carefully structured and caveated so that nobody is actually overreaching in their product claims, but the sentiment remains nonetheless. And I think it’s time we did better.
I’m bored. I’m so bored. And I’m pretty sure 90% of people seeing your adverts are bored too. After 18 months of actually giving a sh*t, we’re already at burnout.
So let’s mix it up. It’s time to move beyond the boring.
It’s time to make work that actually makes people feel something, and makes them care about the world. Surely we’re ready to make people fall in love with nature. Isn’t it time we made them feel protective, angry, or embarrassed at least?
This is where the opportunity lies; surely we’ve only just skimmed the surface of what’s possible when talking about our brands in this big ol’ hellscape we call sustainability. We need to move beyond babysitting our audience and trust that people will understand the logic behind less plastic = good or perhaps even meat every day = bad. Give the general public some credit, and assume that after a year and a half of being bludgeoned with the same messages, they’ve probably got it tattooed inside their eyelids.
The big way we, as creatives, can help save this world is by doing our job better. We can educate. We can illuminate. We can engage and empower our audience.
So then, just how do we craft better stories?
I wish I had the silver bullet for nailing every brief but I’m still working on that one, so I’ll just have to give you three pieces of advice I use to guide my team.
For some reason, we have the privilege to craft these narratives for a living. We’ve been given the opportunity to connect people to these issues. To make them actually feel something. So let’s use our powers for good, and keep fighting the good fight.
In his decade of experience, he has worked on everything from disruptive digital firsts to multinational TV spots.
Looks like you need to create a Creativebrief account to perform this action.
Create account Sign inLooks like you need to create a Creativebrief account to perform this action.
Create account Sign in