- FUTURE
- Proof Brand Positioning for a Whole New Generation
- Top 25%
- For Ad Response on TikTok for all Ads vs. Industry Benchmark
- 11.7%
- Shift in Gen-Z & Millennial Brand Awareness
Helping an Iconic Brand to Inspire a New Generation to Get Outside
The Challenge
Ordnance Survey is iconic amongst their loyal, older audience who have a strong affinity with their paper maps and the OS brand. BUT we wanted to break out of our echo chamber in order to build a new emotive connection with a whole new generation.
Key Insight
Gen-Z don’t listen to brands, are chronically online and more indoorsy. However, they do listen to their favourite influencers, and respond to content that is more fun.
We wanted to shift the brand away from a traditional marketing funnel, so we gamified the outdoors; using influencers to inspire a new audience to take a break from their devices.
OS says Get Outside. Gen-Z says Touch Grass.
Touch Grass | a figurative expression to suggest that someone should spend time outdoors, disconnect from technology, and engage with the physical world, specifically by being in nature or getting fresh air.
The Big Idea
To get this to work, we needed to make a whole new Gen-Z audience sit up and take notice of OS, and get our core audience to come along for the journey.
Meet the insiders. Our new target - chronically online, and disgruntled by the older generation.
We used this generation and mindset difference to our advantage:
- It’s two worlds colliding.
- It’s the generation gap.
- There's plenty of tension.
But the beauty of the Great British outdoors unites and transcends.
We turned to YouTube & long-form content
Our ‘Touch Grass’ YouTube Series, paired 3 TikTok creators with 3 OS Experts in a race to the finish line, competing in a series of gruelling challenges with hilarious results!
Our Social-first Campaign Exceeded Expectations
Campaign period:
3.52 million post reach
4.71% engagement rate
7,108 new followers
1.8m in earned reach achieved in the fortnight after event
Our OS Shop Collections to help channel our new audience through to conversion.
Our BAU content kept the Insider vs. Outsider narrative going
Keeping Campaign Momentum Beyond The Content Series
Following the commercial success of our new strategy and creative, we were allocated additional budget to extend the summer campaign.
We created a giant livestream treasure hunt, pitching our core audience’s map knowledge against the digital savvy younger generation!
Building Physical Availability
Trig Points are the perfect OS currency - they actually own them, and they are everywhere! They were used by the Ordnance Survey in order to determine the exact shape of the country and are now a good marker for walking routes.
The majority of people joining the livestream on TiKTok don’t have a clue what a trig point is or that they even exist, but they will now.
In reality, it's a big old boring lump of concrete.
That’s what made the campaign so perfect. Turning something so mundane into valuable content and an entertaining challenge. This format is a huge trend for our new Gen-Z audience, whilst the Outsiders are Trig point experts.
Insiders can use their digital detective skills our Outsiders (just like our experts in the Touch Grass Challenge) will feel empowered by sharing their knowledge of OS and Trig points. Watch this space for the final content!
Cryptic clues built hype
We created a series of lo-fi clues to engage our audience ahead of the challenge.
This in itself generated the brand huge reach and engagement.
An Influencer-first Mindset
We used Gen-Z influencer Max Khadar to be our livestream host. Creator marketing scaled the brand beyond the audience of the creator that originates it. With careful planning we ensured that the line of influence was not only their followers, but other creators as well.
This “Pied Piper” effect creates waves so powerful that they drive other creators who follow them to share, discuss, and create derivative content of their own.
The campaign exploded across meta & TikTok
Organic Social:
1.1m post reach and 4.14% engagement rate
Total live viewers: 62.3k
3/4 winners bang on target audience (new to OS/Gen Z)
Future-proofing the Brand by Being Community Led
We need to stand for something with a confident voice and lead the category.
We can’t just tell people who we are, we need to live it. The media landscape has changed, so, we need to shift from a ‘brand to consumer’ model, to a ‘member to member’ approach.
Our challenge is to build a sense of belonging amongst our core audience and a reason to buy into the brand for a new generation (not just a collection of products) -The Outsiders were born.
Celebrating a group of people who obsess over a route to make sure it ends with the perfect pint. Being nowhere is a good thing, especially when it’s with the people that matter. Trips and slips are fine because we can laugh about it later. Sleeping bag baffle scores matter. Blisters are a mark of honour and cool is a winter wild swim.
Updating the OS Maps content library with ownable and real imagery and AV
Updating the OS Maps content library with ownable and real imagery and AV
Lead Strategic & Creative Agency (all in house)
Brand Toolkits
Strategic Positioning
Social-first Content Creation
Product Photography
AV Production
Influencer Campaigns
E-commerce Strategy
Brand Toolkit
Content Playbook
YouTube, Meta & TikTok
Corporate Comms
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Reinventing Iconic Ordnance Survey to Inspire a Whole New Generation
Ordnance Survey was once one of the UK’s biggest brands, and renowned for their expertise in paper maps. However, with an ageing customer base and rapidly decreasing awareness, we needed a complete brand overhaul.