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You searched for Case studies and found 164 matches.

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Bentley Customer Journey
Bentley Customer Journey (Bentley Motors Ltd)
A customer journey map. by Keko London
CRM/Customer engagement, Integrated marketing
Automotive
United States of America
B2C
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Royal Voluntary Service
Royal Voluntary Service (Royal Voluntary Service)
Meal Deal POS campaign by Howell Penny
Promotional marketing, Shopper Marketing
Retail
United Kingdom
B2C
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Financial Times
Financial Times (Nikkei)
Effective design for customer retention by Equator
Digital
Media & Entertainment
United Kingdom
B2C
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MINI Customer Journey
MINI Customer Journey (MINI)
MINI Customer Journey by Iris
CRM/Customer engagement
Automotive
United Kingdom
B2C
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Royal Voluntary Service
Royal Voluntary Service (Royal Voluntary Service)
GrandFest by TVC Group
Branded content, Integrated marketing, Public relations (PR)
Charity
United Kingdom
B2C
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RSA
RSA (RSA)
Putting the customer first by MSL
Public relations (PR)
Online/E-commerce
United Kingdom
B2B
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Vodafone
Vodafone (Vodafone)
From Telco Provide to Customer Champion by Ogilvy UK
Advertising/Creative, Brand strategy, CRM/Customer engagement, Integrated marketing
Telecomms
B2C
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Battersea Cats and Dogs Home
Battersea Cats and Dogs Home (AmazeRealise)
Doggedly creating a better customer experience by AmazeRealise
Customer experience, Digital
Charity
B2C
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Travelex Supercard
Travelex Supercard
Driving new service adoption by Hotwire
Public relations (PR)
Financial Services
United Kingdom
B2C
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UNMAS Sweeper
UNMAS Sweeper (United Nations)
Mine Sweeper by Critical Mass
Digital, Social
Charity
North America
B2C
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Gucci
Gucci (Kering)
Website by Critical Mass
Digital
Fashion
Asia, Europe, North America
B2C
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Relish
Relish (Relish)
Fibre-fast Broadband Without the Wires by The Corner
Advertising/Creative
Telecomms
United Kingdom
B2B and B2C
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Saab AB
Saab AB (Saab AB)
Co-ordinating global communications for a World leading defence company by Saatchi & Saatchi pro
Brand strategy
Other
Africa, Asia, Europe, North America, Oceania, South America
B2B
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Snow+Rock
Snow+Rock
by Missouri Creative
Brand strategy
Retail
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Paym
Paym (MPSCO)
You've got it, so use it. by Cogent
Advertising/Creative, Digital, Integrated marketing
Financial Services
United Kingdom
B2C
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British Airways
British Airways (British Airways)
Executive Club by Ogilvy UK
CRM/Customer engagement, Digital
Travel/Tourism
B2B and B2C
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Berkeley
Berkeley (Rawnet)
by Rawnet
Digital
Property
United Kingdom
B2C
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Noddle
Noddle (Callcredit)
Meet The Noddlers by Brave
Advertising/Creative, Digital
Financial Services
United Kingdom
B2C
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Britvic Mixers
Britvic Mixers (Britvic)
Britvic Lifting Spirits by Wonderworks Communications Ltd
Brand Activation, Brand strategy
FMCG
United Kingdom
B2B and B2C
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Freesat
Freesat (Freesat)
Unbelievably Good by Mr President
Advertising/Creative
Publishing
United Kingdom
B2C
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